Day: December 4, 2018

Complaints management

BNP Paribas Capital Partners (“BNPP CP”) has set up a complaint-handling system to deal with any Client complaints efficiently, transparently and in a harmonised manner, in accordance with the applicable regulations. Access to the complaints set up is free-of-charge. 1 – Definition of complaints A complaint denotes a declaration of dissatisfaction by an identified client. […]

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